Shipping policy

 Shipping & Delivery

We carefully pack and ship all orders from our Toronto shop.

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 Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.

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 Processing Time

Orders are typically processed within 2–3 business days.
You will receive a confirmation email with tracking information once your order has shipped.

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 Shipping Methods

Orders are shipped via Canada Post or a local courier depending on the destination.

Please note:

* Some items may have shipping limitations
* Plants are not available for shipping

If you are unsure, please contact us before placing your order.

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 U.S. & International Orders

For U.S. orders, duties and import taxes may be calculated at checkout.

For international orders, customs duties or import taxes may apply and are the responsibility of the customer.

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 Delivery Responsibility

Once a package has been marked as delivered by the carrier, it is considered fulfilled.

We are not responsible for lost or stolen packages after delivery confirmation.

If you have concerns about package security, we recommend selecting a shipping option with signature confirmation or providing a secure delivery location.

If any issues arise, please contact us and we will do our best to assist.

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 Damaged Items

If your order arrives damaged, please contact us within 48 hours with photos so we can assist you.

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If you have any questions before placing your order, feel free to contact us at
[mikafleur@gmail.com](mailto:mikafleur@gmail.com)